Tenant information

With Property Central it’s easy to find the perfect property. We manage a wide selection of properties across a broad area.

Search our listings for available properties and signup for rental alerts to be notified of any new and upcoming properties. Register your interest and our leasing officer will stay on the lookout for you. We also provide a list of inspection times for open houses.

How do I apply for a property?
Should you be interested in renting one of our properties you will need to complete a rental application form including the details of all those to be listed on the lease. It is crucial that all information provided is correct as all applications are fully checked prior to approval.

How much is the bond?
A rental bond is a standard component of most rental contracts. Typically it will be of an amount equal to four weeks rent. The bond must be paid in advance and is held by the rental bond board until the rental agreement is ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage.

Contacting your Property Manager
You can contact your property manager directly via phone, email or fax. Should you wish to visit the office to discuss any issues with a property management staff member it is important to arrange an appointment time as our property management team are frequently out of the office conducting inspections.

How can I pay my rent?
Property Central uses a direct debit payment system. You set up payments direct from your bank account or credit card. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date you must contact your property manager. Please remember our landlords have financial commitments to meet and they rely on rent being paid on time.

Can I have a Pet?
Requests for pets at our properties are based on each application. However, if we know that an owner is unwilling to accept pets at his property, we will advertise “No Pets” on the rental lists.

All applications are put to the owners. We request specific information about your pet i.e. type, size, age, references, etc. This allows us to pass on a good description of your animal and its’ behaviour record for the owner to make a sound judgement.

We often reach agreement with owners by stating conditions that you both agree to abide by.

Repairs
Should your rental property suffer any damage or require repairs you must contact our office. For all general repairs complete a repair request form and we will make appropriate arrangements. Repairs should only be instigated by a tenant if a genuine emergency problem occurs outside of office hours. Please see your Residential Tenancy Agreement or Renting Guide Booklet to check what constitutes an emergency repair.

Routine Inspections
Our office will carry out periodic inspections to ascertain the condition of the property and necessary maintenance requirements (written notice will be given to you on all occasions). This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary.

Breaking your tenancy agreement
When you sign a fixed term agreement you are committing to the full term and if you wish to leave a property early there may be penalties involved. Please refer to the Fair Trading fact sheet “Breaking a lease early” or contact your Property Manager.

Giving Notice
Should you wish to terminate your tenancy agreement we must receive written notice two weeks prior to the end of your tenancy agreement (this notice can be given up to and including the last day of the fixed term of the tenancy agreement, or three weeks written notice is required if your tenancy agreement has expired.

Contents Insurance
It is your responsibility to insure your own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft.

For more information please refer to the NSW Fair Trading http://www.fairtrading.nsw.gov.au/Tenants_and_home_owners/Renting_a_home.html