Landlord information

Looking to make the most from an investment property? Quality management can bring you peace of mind and ensure your investment performs at its peak.

Our team attend regular training for the most up to date industry information and regulation changes. The overall effect maximises the efficiency within the office and provides you with an expert in the given field at the time you require it. This ensures the smooth management of your property and the best possible service.

Tenant Selection
To ensure you gain the best possible tenants our rigorous selection process fully investigates the past and current employment details, rental history, financial and identification details of applicants.

Prior to a tenant moving in we rigorously assess your property and provide a detailed report of its condition. Once tenanted, we arrange periodic inspections and can also arrange annual building and pest inspections on your behalf, if required.

Tenants are given the DEFT system to pay rent. Through our management software we gain immediate notification of overdue amounts and act quickly to ensure payment.

Disputes with tenants are uncommon and are generally expediently resolved by our property management team. Should a satisfactory result not be gained through negotiation the Property Manager applies for a Residential Tenancy Tribunal hearing, at which we are able to prepare a case to represent the landlord’s interests.

Maximising Returns
Maximising the returns of your investment is one of our key priorities. We regularly assess the rental prices of properties taking into consideration factors including market conditions and the quality of the tenants. We also provide advice regarding potential improvements to your property and keep you regularly updated with what’s happening in the real estate market.

For more information please visit the Fair Trading website: